Home Check-in

Key Services

We’ve put innovation to work to make your family’s journey quicker, simpler, and worry-free with our new Home Check-in Services.

One of our representatives will arrive at your home to remotely check you into your flight*, checking your documents, then handing over your boarding pass and luggage tags. They will weigh and collect your baggage, then deliver it to the airport for loading onto your flight.

*Home check-in is subject to airline approval and acceptance. Should home check-in not be available for your selected flight, our team will try to provide access to fast-track check-in desks at the airport where possible.

Best for

  • Business travellers
  • First time travellers
  • Travellers with special needs
  • Families travelling with young children


  • Boarding pass and baggage tag handover at home
  • Baggage to be checked-in to your flight and delivered to airport for loading onto flight

Terms and Conditions

  • Home check-in is subject to airline choice and availability
  • Service is available in Dubai, Sharjah or Ajman. Bookings in other Emirates are subject to an additional charge
  • Only one location can be selected for at-home testing, check-in and baggage collection point
  • Online bookings must be made 24 hours ahead of arrival
  • Late bookings (less than 10 hours) can be made through our call centre or sales office, additional charges apply

Which Meet & Greet service is right for you?

To determine which meet & greet service is right for you, you should consider factors such as your
budget, the level of personal attention you desire, and the specific airport you will be using.
Meet & Greet Service required for:
Key Service Features
Home Check-in
From USD 59.73
Home check-in, subject to airline approval
At-home COVID-19 test call-out fee
Baggage disinfection
Baggage delivery from home to airport
Meet and greet on arrival to airport
Fast-track through immigration
Escort to boarding gate
Baby strollers, upon request
Buggy transfer to gate, where permitted
Up to 4 Bags included

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