Guiding you quickly and safely through the new airport experience
Skip the check-in queue at the airport and start your journey from the comfort of your own home or hotel. If you book the Premium package, a trained medical professional will visit your home to perform an at-home COVID-19 PCR test. The results will be delivered digitally 24 – 48 hours after testing and all passengers testing negative will receive a medical certificate.
Next, our team will come to your location, check your travel documents and issue your boarding pass on the spot, subject to airline approval. We will also collect your luggage, then deliver it to the airport. In the process, your bag will be sprayed with a disinfectant treatment to protect against microbes for up to 72 hours.Book Home Check-In Plus
Once you’re ready to make your way to the airport for the flight, allow our chauffeur drivers to provide you with a worry-free ride. Every car in our fleet is sanitised after each passenger, has a safety partition in place and our drivers wear all necessary PPE for increased protection.
Upon arrival to the airport, our Meet & Greet agents are ready to whisk you through formalities with fast-track service available through immigration and security. All designed to provide you with a swift, smooth and safe passage through the airport.Book Meet & Greet with chauffeur drive
After you’ve cleared security and immigration, our lounges provide the perfect place to relax before take-off, away from the hustle of the terminal. We have implemented several precautionary measures and enhancements to provide you the ultimate peace of mind.
Physical distancing practices are followed and checked by our dedicated safety ambassador, self-scanning of boarding passes and touchless payment options are available at reception, meals are now individually pre-packaged and cleaning protocols have been increased with specific focus on high-touch surfaces, allowing you to enjoy every moment before you board your flight.Book Airport Lounges
Upon arrival to the airport, a Meet & Greet agent will be waiting on the aerobridge to quickly assist you through airport formalities with fast-track service through immigration allowing you to avoid the queue. Depending on your arrival terminal, we can even provide access to a preferential queue to COVID-19 PCR testing, if you are required to take a test on arrival for customers who book Silver service levels or higher. Our porters are also available to assist you with your luggage at baggage claim.
Once you clear customs, allow our chauffeur drivers to provide you with a worry-free ride. Every car in our fleet is sanitised after each passenger, has a safety partition in place and our drivers wear all necessary PPE for increased protection.Book Meet & Greet with chauffeur drive
If you prefer, our team can even collect your baggage, allowing you to land and leave to go straight home or to your hotel. We’ll gather your luggage from baggage claim, clear your items through customs, and then deliver your bags to your location a few hours later.Book Baggage Services
At marhaba, the health and well-being of our guests and team is top priority. In order to ensure the safest environment for all, we have made a few changes to our service offerings. Please visit here for more details.