Key Services
We’ve put innovation to work to make your family’s journey quicker, simpler, and worry-free with our new Home Check-in Services.
One of our representatives will arrive at your home to remotely check you into your flight*. They will weigh and collect your baggage, which will be disinfected to protect it from microbes for 72 hours. The disinfection treatment is highly effective and will remove 99.99% of germs, and it is safe on all types of luggage.
This service also includes fast-track through immigration, allowing you to speed through the queue and spend less time at the airport.
*Home check-in is subject to airline approval and acceptance. Should home check-in not be available for your selected flight, our team will try to provide access to fast-track check-in desks at the airport where possible.
Best for
- Business travellers
- First time travellers
- Travellers with special needs
- Families travelling with young children
Features
- Home check-in, subject to airline approval
- Baggage disinfection for 72-hour protection from microbes
- Baggage delivery to the airport
- Fast-track through immigration and security
Terms and Conditions
- Service is available in Dubai, Sharjah or Ajman. Bookings in other Emirates are subject to an additional charge
- Only one location can be selected for at-home testing, check-in and baggage collection point
- Online bookings must be made 24 hours ahead of arrival
- Late bookings (less than 10 hours) can be made through our call centre or sales office, additional charges apply