Airport Meet & Greet Services

marhaba is an exclusive meet and greet service that makes the airport something to look forward to—for you, your clients or your loved ones. From fast-track clearance through arrivals or departures to helping with transfers, baggage and family travel, we ensure a swift, smooth and safe passage through the airport. We even have our own lounges, reserved exclusively for marhaba customers.

Whether you’re travelling alone or with your family, on a business trip or a holiday, we’ll make sure you’re well looked after on your arrival. We’ll fast-track you through all the airport formalities and take you to the arrivals area to meet family and friends or make your own way from the airport.

Key Service Features

  • A range of packages designed to meet the needs and budgets of most travellers
  • Specialist family packages to ensure you have the help you need
  • Meeting Points
    Range from before the immigration area to the moment you enter the terminal  
  • Service Type
    Ranges from small groups to an exclusive one-to-one service
  • Immigration
    Exclusive access to our dedicated immigration counters
  • Baggage
    Ranges from help at baggage claim to dedicated porters and baggage delivery
  • Airport Transfers
    Ranges from airport buggy cars to chauffeur drive service

“I recently used your marhaba meet and greet service and needed to share what a wonderful experience I received! I was travelling with my young daughter and exhausted after a long trip, where upon arrival I received the warmest welcome from the marhaba staff. Ready and waiting for us was a stroller and a smile, we breezed through the queues, and all the normal formalities were completely stress free. I completely forgot I was even tired! I am very much looking to using the service again soon, thank you marhaba.”

Cheryll Cosico

Our Extra Touches

From making a loved one feel even more special, to providing seamless onward transport to your final destination, the marhaba effect isn’t confined to the airport. Our additional services can be added to your meet & greet service either during booking or at least 24 hours before your travel date.

Whether you’re travelling alone or with your family, on a business trip or a holiday, we’ll make sure that your journey gets off to a smooth start. We’ll fast-track you through all the airport formalities, help with baggage and provide language assistance if needed.

Key Service Features

  • A range of packages designed to meet the needs and budgets of most travellers
  • Specialist family packages to ensure you have the help you need
  • Meeting Points
    Range from the kerbside to inside the terminal
  • Service Type
    Ranges from small groups to a dedicated one-to-one service
  • Passport Control
    Exclusive access to our fast-track counters
  • Baggage
    Ranges from dedicated porters to protection of special baggage items during flight
  • Airport Transfers
    Ranges from airport buggy cars to chauffeur drive services

“I recently used your marhaba meet and greet service and needed to share what a wonderful experience I received! I was travelling with my young daughter and exhausted after a long trip, where upon arrival I received the warmest welcome from the marhaba staff. Ready and waiting for us was a stroller and a smile, we breezed through the queues, and all the normal formalities were completely stress free. I completely forgot I was even tired! I am very much looking to using the service again soon, thank you marhaba.”

Cheryll Cosico

Our Extra Touches

From making a loved one feel even more special, to providing seamless onward transport to your final destination, the marhaba effect isn’t confined to the airport. Our additional services can be added to your meet & greet service either during booking or at least 24 hours before your travel date.

Transfers Between Terminals

If you’re transferring between terminals – or within the same terminal - we want to help make the next phase of your journey as smooth as possible. We’ll meet you on arrival and fast-track you through the transfer desk formalities in a group of no more than five travellers, or you can opt for a personalised one-to-one service right to your boarding gate.

If you are unable to clear immigration and collect your baggage before your next flight with a different carrier, you can take advantage of our baggage identification service. We’ll locate it and tag it for your onward connection at an additional cost (subject to the airline regulations and acceptance, terms and conditions apply). You also have the option of relaxing in our exclusive marhaba Lounge while you await your next flight, for an additional charge.

Key Service Features

  • Meet and greet on arrival and fast-track through transfer formalities until the transfer desk
  • Escort to your boarding gate for personalised transfer service
  • Baggage identification and onwards tagging for an additional cost
  • Access to the marhaba Lounge (additional cost applies)
  • Meeting Points
    From the moment you enter the terminal
  • Security and Transit Desks
    Assistance at Security and Transfer desk
  • Lounge Access
    For an additional charge, enjoy your transit time in comfort at our exclusive marhaba Lounges.

Transfers Between Airports

If you’re transferring between Dubai and Al Maktoum International airports, we want to help make the next phase of your journey as smooth as possible. We’ll meet you at the gate on arrival and fast-track you through the transfer formalities.

A chauffeur will drive you to your destination airport if you’ve booked the Transfer meet & greet service in advance. For an additional charge, you also have the option of relaxing in our exclusive marhaba Lounge while you await your next flight.

Key Service Features

  • Meet and greet on arrival and fast-track through transfer formalities
  • Airport transfer by chauffeur drive if booked in advance
  • Access to the marhaba Lounge (additional fee applies)
  • Meeting Points
    From the moment you enter the terminal
  • Security and Transit Desks
    Assistance at Security and Transfer desk
  • Lounge Access
    For an additional charge, enjoy your transit time in comfort at our exclusive marhaba Lounges

“I recently used your marhaba meet and greet service and needed to share what a wonderful experience I received! I was travelling with my young daughter and exhausted after a long trip, where upon arrival I received the warmest welcome from the marhaba staff. Ready and waiting for us was a stroller and a smile, we breezed through the queues, and all the normal formalities were completely stress free. I completely forgot I was even tired! I am very much looking to using the service again soon, thank you marhaba.”

Cheryll Cosico

Our Extra Touches

From making a loved one feel even more special, to providing seamless onward transport to your final destination, the marhaba effect isn’t confined to the airport. Our additional services can be added to your meet & greet service either during booking or at least 24 hours before your travel date.