Situated on the Arabian Peninsula, Dubai is en route to three continents – Asia, Africa and Australasia, making this dynamic city the perfect place for a stopover.

With Marhaba’s CityStop Services, turning your transit into a stopover couldn’t be easier. This service offers a one-stop solution for visa assistance, hotel accommodation and ground transfers and is available for passengers in transit in Dubai for more than eight hours.

With its traditional Arabian attractions alongside luxury hotels, exotic dining, extravagant malls and stunning beaches, it’s possible to experience the best of Dubai within a fast-paced single day, while those on longer stopovers can enjoy tours to see some of the natural beauty outside of the city centre. Alternatively, relax and enjoy some of the luxurious activities Dubai has to offer while waiting for your next flight.


This service is available at all Dubai International Airport Terminals and includes:
  • 2,3, 4 or 5 star (as preferred) hotel accommodation at Marhaba associate hotels
  • Up to 96 hours visa sponsorship, on arrival
  • Airport Ground transfers to and from the hotel
  • Assistance at the airport at an extra charge
Charges (Subject to change)

Basic package (including a single room in 2 star hotel and visa)– From USD 123 per passenger /per day.

Important Information

The service is subject to immigration approval and room availability in Marhaba associated hotels.
This service is available for passengers who fulfil the below criteria:

  • Hold a confirmed booking to their next destination
  • Have a stopover connection time of at least 8 hours and up to a maximum of 96 hours

The city stop service can be easily pre-booked, please email your enquiries to marhabasales@marhabaservices.com . Other passengers can avail the service at the 24 hour Marhaba Services Counter, 7-days a week. For more information, please contact +971 4 216 4628 / 216 2709 / 216 2975.




Marhaba Services offer a specially-tailored Haj and Umrah Package designed for travellers connecting via Dubai en route to the holy land.

This service includes :
  • Visa sponsorship up to 96hrs
  • Hotel booking in a 3 star hotel
  • Transportation from and to the airport
Charges (Subject to change)

Basic package (including a single room in 2 star hotel and visa)– From USD 123 per passenger /per day.

Important Information

This service is available for passengers who fulfil the below criteria:
  • Arriving or departing to Medinah or Jeddah (Kingdom of Saudi Arabia) only
  • Passengers should be in transit in Dubai for a minimum of 8 hours and a maximum of 96 hours, and should have a confirmed booking to an onward destination.
The following documents need to be provided to pre-book either of the above services:
  • Marhaba Request From indicating the inbound and outbound flight details
  • DV96hrs Visa particulars form
  • Passengers passport copy – clear copy with cover page
  • Copy of Arrival & Departure flight ticket
  • Passport size photograph in JPEG format, not exceeding more than 35KB
For more information, please contact the Marhaba Services Administration offices at
+971 4 2161671 or email at marhabavisasvcs@marhabaservices.com. Our office timings are 0700 – 1500 hrs, Sunday – Thursday.
Please allow for a 3 working days booking notification period.

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You can book the Marhaba services in person at the airport or any dnata Travel outlet.