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Marhaba’s Family Service is especially tailored to suit families and mothers travelling with young children or infants. The service can be extended to the family of minimum 2 and maximum of 4 passengers from the same family. Supplementary charges will be applicable for any additional member.
Services available at Dubai International Airport.
This service includes:
- Full escort for the family through airport related formalities
- Provision of special hand baggage trolleys (on request)*
- Provision of Buggy car (on request and in the areas where the access is permitted by Civil Aviation Authorities)*
- Baby strollers provided for families traveling with infants*
- Assistance through Immigration and quick clearance through Marhaba’s dedicated fast track counter
- Escort through security and all other airport formalities
- Complimentary Porterage services and assistance with baggage
On Departures
- Porterage services until the Marhaba Meeting lounge at the check in area where passengers can enjoy a light snacks and beverages*
On Arrivals
- Passengers are welcomed at the arrivals level or first point of the terminal building
- Handover of visas and other essential documents to passengers
- Escort through immigration formalities and security screening
- Assistance at the baggage belt area
- Handover the passengers to the receiving party at the meeting point outside arrivals.
* Available in Terminal 1 and Terminal 3
Charges (Subject to change):
Terminal 1 – From USD 77 (up to 4 passengers)
Terminal 2 – From USD 39 (up to 4 passengers)
Terminal 3 – From USD 77 (up to 4 passengers)
Important Information :
The above service needs to be booked 24 hours prior to arrival/departure. Supplementary charges apply for bookings done 10 hours prior to flight arrival or departure.
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